Comments not working in Review 360

Nov 17, 2023

Hi

Is anyone else having an issue with the comments area of Review 360. We can get it to appear but it doesn't allow any text to be inputted. Tried different browsers and logged in again. This is happening to multiple people in my team

1 Reply
Steven Benassi

Hi Phil!

It sounds like you and your team are having some trouble leaving comments in Review 360! Sorry to hear that, but I'd be happy to assist!

A helpful first step would be to confirm that 'Enable Comments' has been selected. That checkmark is an icon so it may look like it's enabled, but you need to click the enable comments button.

If still unsuccessful, please reach out to our support engineers who would be happy to continue troubleshooting this with you!