Inconsistent behaviour when publishing to Review

Feb 21, 2022

Hi all. I keep getting inconsistencies in a project published to Review.

I have triggers to pause a video at various places but the video will randomly pause either side of different triggered spots - just by parts of a second, but it matters. The pauses also work differently across browsers and still randomly inconsistent.

Any suggestions as to why this (very frustrating) behaviour?

Thanks!

1 Reply
Maria Costa-Stienstra

Hi, Jennifer.

Thank you for reaching out!

I'd like to get a better idea of what you're experiencing so we can help you troubleshoot. 

Are you comfortable sharing the .story file and a screen recording of the inconsistent behavior in Review 360? You can share it privately through a support case