I have a business account and an account for a contract I am currently working on. Previously, if I am signed into Storyline through my contract account, I can publish my file to the contract account Today, I am not able to even though I am signed into the contract account when I publish my file, the previous versions of the file are not available to select. I found a workaround by going to Review 360 and updating the file. I have cleared my browsing cashe and cookies and restarted the computer.
I use a different browser for each account, and I am using Edge.
I see that you’ve reached out to our Support Engineers, and are working with my teammate, Satish. You’re in great hands! We’ll continue the conversation in your support case.
1 Reply
Hi Samantha,
Welcome to the E-Learning Heroes community!✨
I see that you’ve reached out to our Support Engineers, and are working with my teammate, Satish. You’re in great hands! We’ll continue the conversation in your support case.