It is not possible to create a new account so that our e-learning can be reviewed. If a new employee wants to register, we receive the following message (see attachment).
Is this known? And can I ensure that multiple people can create a new account for reviewing?
2 Replies
Hello KF and welcome to E-Learning Heroes. 😊
Thank you for reaching out and sharing what your new users are experiencing. Do you know if their email address is tied to an Articulate ID already?
I've sent an email to you as well via a support case so that we can chat further about this privately.
Thanks, KF. I've received your email and will correspond with you privately.