I am having issues when trying to publish my local course in Storyline 360 to Review 360.
The "course" consists of three slides with a Camtasia demo embedded in one of them.
Every time I try to publish this, Articulate gets to the "Uploading Course" portion of the publish and then the whole app just clicks off screen and I have to restart it.
We're happy to help! Sorry, you're running into this issue when publishing to Review 360!
These quick troubleshooting steps should get us started:
Does Storyline 360 crash even when publishing for Web or LMS?
Are you seeing an error message when publishing elsewhere or even previewing the project?
Can you close your project, log out and log back into the desktop app, open the project in Storyline 360, and then publish to Review 360? Does that do the trick?
If you still see this snag, I'd also recommend importing the project into a new Storyline 360 project and then publish to Review 360.
If you'd like us to take a look at the file, you can either attach it to this discussion or upload it privately using this secure upload link.
I'm having this trouble as well. Publishing Web no issue Review 360 just closes with no error. I tried all the suggestions above and it's still failing. any other advice?
If the behavior you're experiencing is specific to when you publish your course to Review 360, you can check if your network is configured to allow connections to Articulate'e endpoints. To do this, you can reach out to your network admin and have them add the following to your network configuration's allow list:
3 Replies
Hello Nick!
We're happy to help! Sorry, you're running into this issue when publishing to Review 360!
These quick troubleshooting steps should get us started:
If you still see this snag, I'd also recommend importing the project into a new Storyline 360 project and then publish to Review 360.
If you'd like us to take a look at the file, you can either attach it to this discussion or upload it privately using this secure upload link.
Hi Lauren,
I'm having this trouble as well. Publishing Web no issue Review 360 just closes with no error. I tried all the suggestions above and it's still failing. any other advice?
Hello Christiane,
If the behavior you're experiencing is specific to when you publish your course to Review 360, you can check if your network is configured to allow connections to Articulate'e endpoints. To do this, you can reach out to your network admin and have them add the following to your network configuration's allow list:
If the issue persists, you can open a case with our support team here so we can take a closer look at what's happening.