USING REVIEW: Timing of slides or scenes coming up or audio disappearing
Jul 05, 2017
Just wondering if anyone else has noticed the timing of the upload of slides on REVIEW or audio not coming through on a slide?
When previewing the scene that I am about to publish I have had no problem with the timing of moving from slide to slide, scene to scene or with narration disappearing on layers. When I published the latest module of our program timing was slow - for example question slides will show the answer options and then a full second later will show the question. Sometimes the next slide is slow - I thought I had the timing off or the trigger incorrectly selected but on the original they are correct. And in some spots the audio does not come through . This happened on several slides with layers. I went back to my original (on my PC) and it was fine and the audio with layers worked well.
Could this be an issue with the internet connection when uploading? I am having a lot of trouble with my internet losing connection (darn provider)! Or would it be something else? If it is internet connectivity I'm hoping that when the client puts it on a LMS server it will act correctly.
I do not remember seeing this happen when just using web designed programs.
Thoughts?
3 Replies
Hi Sandra!
That certainly sounds strange. I've not heard of a similar issue, but sorry to hear that you are having difficulty.
Have you tried to re-upload the content? I assume you are not having difficulty with other items in Review?
If you'd like for us to take a look at your project file, feel free to share.
By the looks of it it must be my internet connection (our finance department is having connection problems as well). Had the techy group in and it has not been as bad over the last couple weeks. I will keep a watch over it. Thanks for your input!
Thanks for the update Sandra. Hopefully they can get you squared away soon. Just let us know if we can further help :)
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