I added a video block to a lesson in my Rise course and now the Continue block won't display, even after all of the interactions are clicked and the video is viewed in its entirety. I have Restricted navigation in this course. When I deleted the video the Continue button returned.
I'm using Chrome, the video is an mp4, complete all blocks above is selected, and yes I can't complete the course in Preview as the Continue button never activates. When I change the video to a youtube embed it works fine. When I change it back to a video it disappears again.
Thanks, Tamara. It sounds like you're doing everything correctly. Would you mind sending us the "Share" link to your Rise course by clicking here? Be sure to specify which lesson is giving you trouble. Thanks!
4 Replies
Hi Tamara, happy to sort this out with you.
I've tried recreating this issue in a new Rise blocks lesson, but I still need your help. Can you tell me a little more about your course?
I'm using Chrome, the video is an mp4, complete all blocks above is selected, and yes I can't complete the course in Preview as the Continue button never activates. When I change the video to a youtube embed it works fine. When I change it back to a video it disappears again.
Thanks, Tamara. It sounds like you're doing everything correctly. Would you mind sending us the "Share" link to your Rise course by clicking here? Be sure to specify which lesson is giving you trouble. Thanks!
Sure, thanks!
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