Adding closed caption to Rise video

Hi SibaPrasad,

Thanks for your feedback! Unfortunately, I don't have an ETA on the closed caption feature request. However, I'll add your voice to the discussion and share any updates with you via this thread.

In the meantime, if there's anything else I can do to help, please let me know!

For anyone looking to add Closed Captions after publishing you can do it with this code. You will need to inspect the video element in your console to grab the video's ID or you can alter the code to do it another way.

 Add the code to your published file at the top of the index.html page. After the following tags: 
<script type="text/javascript" src="tc-config.js"></script>
<script type="text/javascript" src="lib/tincan.js"></script>
<script type="text/javascript" src="lib/lms.js"></script>

<script>

setTimeout(function() {

var videoScript = '<track id="enTrack" src="PUT YOUR CAPTION SOURCE FILE URL HERE" label="English" kind="subtitles" srclang="en" default="">'; //replace the src with your caption location
document.getElementById("PUT THE VIDEO'S ID HERE").innerHTML = videoScript; //replace the element ID with whatever your video's element ID is

}, 1000);

</script>

we will be trying this very soon! thanks Melissa

Thank you for this suggestion. Trying to get this to work. What file format are you using for the captions thats working? i see the track for captions is showing in the console, but not showing any captions over the video. Thanks for your help

Good news, everyone!

Now you can make your videos accessible by adding closed captions in Rise 360. Simply import a caption file for each language you want to support. Check out the video demo in this discussion, and find more details here!

So excited that this is available now!!! Thank you thank you thank you!

Patty Raymond
Technical Curriculum Developer, Training & Certification
e: patray@amazon.com
Free serverless training:
Internal link to Architecting Serverless Solutions
External link

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I've created the vtt file and uploaded it as per instructions but I can't see the captions in Preview or Review. Any ideas?

Do you get the 'cc' option in the video player option and they just don't play? Or is there no choice for cc at all? Off the top of my head I would check the vtt file format(should be able to do this with one of the free online viewers/converters), double check the language you picked, and try to load it again (delete/redo).

Patty Raymond
Sr. Technical Curriculum Developer, Training & Certification
e: patray@amazon.com
Free serverless training:
Internal link to Architecting Serverless Solutions
External link

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[AWS Certified Cloud Practitioner][AWS Certified Solution Architect Associate]

Hi Stevi,

Here are the steps you should follow for adding closed captions to videos in Rise 360. If you're still getting stuck after following those steps, our team would love to help! Please send us your VTT file by opening a case here, and we'll test it out from our side.