When I upload a course created in Rise into our LMS (Workday) the course successfully uploads but there is no content/not viewable. We do not have this issue when loading Articulate Storyline courses into LMS. Any suggestions? Thanks!
I'm so sorry to hear you're having trouble viewing Rise courses in your Workday LMS.
Have you tried testing your course in SCORM Cloud? If you're getting the same issue when uploading your course into SCORM Cloud, please send us a copy of your published course using this form. We'll review your course, and our customer support engineers will work with you directly to troubleshoot the issue.
If the issue only happens in your LMS, please raise a support case with your LMS admin. They'll know how to best help with your issue.
1 Reply
Hi Rebecca,
I'm so sorry to hear you're having trouble viewing Rise courses in your Workday LMS.
Have you tried testing your course in SCORM Cloud? If you're getting the same issue when uploading your course into SCORM Cloud, please send us a copy of your published course using this form. We'll review your course, and our customer support engineers will work with you directly to troubleshoot the issue.
If the issue only happens in your LMS, please raise a support case with your LMS admin. They'll know how to best help with your issue.