Hi, I bought an articulate license and added one more team member. This team member was already using the trial version of Rise. But now, even after I have added him, he is getting a prompt to buy subscription for working on Rise. He downloaded the trial version last week only. Please help.
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Hi Neha! Sorry to hear you're having trouble, I've opened up a support case on your behalf, Case: 02576112.
Please expect an email from support@articulate.com so we can investigate further.