Hi there, Liz! Happy to investigate this with you. First, can you please tell me more about how you embedded the video in your Rise lesson?
Where is the video hosted? Vimeo, YouTube, or some other video hosting site?
Did you embed the video using the multimedia embed block?
If you don't mind sharing your LMS output file with our team, we'd be happy to test it from our side! You can open a case here and attach your file to the case form.
1 Reply
Hi there, Liz! Happy to investigate this with you. First, can you please tell me more about how you embedded the video in your Rise lesson?
If you don't mind sharing your LMS output file with our team, we'd be happy to test it from our side! You can open a case here and attach your file to the case form.