Can't Export a Rise Course using the Web option

Jul 25, 2019

I am exporting a Rise course using the Web option. When I open the zip file that is generated and launch the index.html file a new window opens but it is blank/white. Any ideas why this is happening? I am using Google Chrome Version 71.0.3578.98 (Official Build) (64-bit). I have also tried in Internet Explorer and it won't open either. I have shut everything down and started the computer again. What else can I try? Very frustrated, as I can't load the file to our company's website and have a deadline today... Any assistance would be greatly appreciated!

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