Can't see Rise course Jan 14, 2019 By Audrie Jurgens Another team member has transferred ownership of a course to me so I can edit and publish, but it is not appearing in my courses. Any suggestions?
Wendy Farmer Hero over 5 years ago01/14/19 at 11:58 pm (UTC) Hi Audrie when they look in their Rise list do they see your profile pic against the course? Have they used your correct email address to transfer ownership?
Audrie Jurgens Author over 5 years ago01/15/19 at 12:21 am (UTC) Yes, they see my name as the owner, so I assume they have used the correct address.
Wendy Farmer Hero over 5 years ago01/15/19 at 12:27 am (UTC) Have you closed your browser and re opened - perhaps clear your cache
Audrie Jurgens Author over 5 years ago01/15/19 at 12:32 am (UTC) Thanks, Wendy, I assumed incorrectly, they sent it to my personal email address.
Wendy Farmer Hero Audrie Jurgens over 5 years ago01/15/19 at 12:51 am (UTC) Glad you got it sorted Audrie :-) all the best with your project.
5 Replies
Hi Audrie
when they look in their Rise list do they see your profile pic against the course? Have they used your correct email address to transfer ownership?
Yes, they see my name as the owner, so I assume they have used the correct address.
Have you closed your browser and re opened - perhaps clear your cache
Thanks, Wendy, I assumed incorrectly, they sent it to my personal email address.
Glad you got it sorted Audrie :-) all the best with your project.
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