20 Replies
Dave Hippler

I'd like to request this also. I have a training called "Reasonable Accommodation" and the title looks great when you start. But when the title moves to the sidebar, it looks like this.  These are two large words and it's adding the last letter of Accommodation to the 3rd line.  Is there any way around this? I can't rename the title because this is a legal term and the name of the course.

Dave Hippler

I use Chrome by default. I checked in IE and it looks fine there. I developed this months ago and put it on hold. Now I'm working on it again but I may have to scrap it since Rise isn't 508 compliant.

So it looks like the problem is with Chrome browsers. I'm using Version 62.0.3202.94 (Official Build) (64-bit). I was using the 32 bit version until just recently.

 

Dave Hippler

I regularly clear my cache and this error persists after 6 months. I exported again to test and it persists in Chrome.  It works fine in IE 11.

I even tried it in incognito mode, and the error persists in Chrome.  Is anyone else having this problem?

I even created a new Rise course and named it ReallyLongCourseTitle in case mine is corrupt somehow.  The error persists in Chrome and IE. Granted, most words aren't 21 characters (unless your're German!) but I wanted an extreme test to see what would happen.

Crystal Horn

Hi there, Dave.  I can see what you're saying.  In my course, when the title font size should be scaling down another notch based on the browser width, it bumps the last letter down.  It will stay that way until I really shrink the width a bit more, and then the font size shrinks.  You can see my example here.

I'll re-introduce this to our team to see if we can figure out what's happening.  I'll be sure to update this thread with any new info!  Thanks a bunch for pointing this out.

Kelly-Anne Slatton

Hi Ashley and Crystal,

Not sure if this is a related error or not, but shouldn't section and lesson titles be consistently wrapping on my admin view in the main course outline page? Attaching two screenshots from the same course, one long lesson title is wrapping, and the other cuts off.

Ashley Terwilliger

Hi Kelly-Anne,

Are you only seeing this while editing? I just tested on a Rise course I had handy and everything seemed to be wrapping normally. Does it wrap normally while previewing or viewing from the Share link? 

I didn't notice a section title in your screenshot though? It appeared to only be the title of the lesson you were using. 

Kelly-Anne Slatton

Hi Leslie, sorry for the delayed reply, I didn't get an email notification of your reply like normal. This appears multiple times throughout my courses with the blocks lesson type, sometimes it wraps on the admin/editing side and sometimes it doesn't. I just went in and added a test lesson with a long title and it didn't wrap.

Alyssa Gomez

Hi Kelly-Anne,

I've been testing this over and over, and I finally was able to recreate the problem you're seeing. I'm not sure why I wasn't seeing it before, but it's definitely happening now. Here's a screen recording of the behavior. 

I'm going to bring this to my team so we can begin looking at next steps. As soon as we find a solution, I'll pop back in to let you know!