I've been working in rise for the last two days and as i've come back from lunch my courses wonlt load onto the dashboard, it's just the loading circle then a message pops up to contact support if the issue continues.
I'm up against a deadline and could really do with finishing these off asap. Can anyone help?
Hi, Rachel. We've identified an outage with Rise 360 where you may see prolonged loading time followed by an error when accessing Rise 360 or when trying to view a Share link for a Rise 360 course.
You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!
3 Replies
Hi, Rachel. We've identified an outage with Rise 360 where you may see prolonged loading time followed by an error when accessing Rise 360 or when trying to view a Share link for a Rise 360 course.
You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!
I'm having the same problem. Adding my comment here so I can follow it when we get a solution.
Hi, Rachel and MIchael! Rise 360 should be performing normally again. I apologize for the downtime!