Cover Photo looks low-resolution with artifacts around images

Nov 12, 2019

Images throughout my Rise 360 course look great — except for the Cover Image. With that image, formerly high-resolution images now look low-resolution and a bit blurry, and they have pixelation type artifacts around each image. (I have a 34-inch monitor I'm viewing fullscreen.)

In the attached Rise 360 course, I've tried saving the cover image as a JPEG at 80 percent, 90 percent, and 100 percent, and PNGs of various sizes. I've tried images from 1980 pixels wide to more than 5000 pixels wide. They all look like the attached file.

8 Replies
Alyssa Gomez

Hi Diane, 

I'm glad the GIF solved the issue! I also wanted to mention that you can opt-out of image optimization on a case-by-case basis by adding _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.

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