Wondering if anyone else has experienced their cursor "jumping" when using Rise? I've been having an issue where I'll be typing and the cursor will suddenly jump to another position in the text or another section.
I was wondering if there has been any resolution to a problem I've been experiencing. I have never had this issue before but I noticed it today when I logged into RISE after a long weekend. The interface seemed to have changed slightly, which I assumed was due to an update. However, when I started working on a new module in RISE's microlearning, I noticed that when I type long sentences, the cursor keeps jumping back to the first character in the paragraph, as if I hit the HOME button.
However, this issue is not happening while I am typing anywhere else, such as typing this message, so my keyboard seems to be working fine. Can you please help me understand what might be causing this issue in RISE? Thank you.
Hi folks! We are currently investigating this issue and we have it documented as a software bug. We'll be sure to let you know as soon as we have updates on this. I'm really sorry if this issue is slowing you down, and thanks so much for your patience!
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It is happening-- As of today! Not yesterday though. I can't really edit anything in Rise 360
Yes, I was fine the other day as well and now I can't stay in Rise and continue working because it's too time-consuming! Hopefully it's fixed soon!
I started a new thread earlier in desperation and attached this.
Hello there,
I was wondering if there has been any resolution to a problem I've been experiencing. I have never had this issue before but I noticed it today when I logged into RISE after a long weekend. The interface seemed to have changed slightly, which I assumed was due to an update. However, when I started working on a new module in RISE's microlearning, I noticed that when I type long sentences, the cursor keeps jumping back to the first character in the paragraph, as if I hit the HOME button.
However, this issue is not happening while I am typing anywhere else, such as typing this message, so my keyboard seems to be working fine. Can you please help me understand what might be causing this issue in RISE? Thank you.
Hi Andreas, I recorded my screen above, which I'm guessing is what's happening to you as well. Hope it's fixed soon!
I know this is an old thread, but I just had this issue today. Was this put down to a connectivity issue or should I be looking at something else?
This started happening again as of 10/6/2023 in both Chrome and Edge. Cleared the caches and restarted with no resolution.
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Hi folks! We are currently investigating this issue and we have it documented as a software bug. We'll be sure to let you know as soon as we have updates on this. I'm really sorry if this issue is slowing you down, and thanks so much for your patience!