We are currently translating a Rise 360 course into Czech. All of the body text and headings are displaying file. But the Continue Block is using a different font and the characters that contain diacritics are not displaying properly because the font used does not support the characters. I would like to change the default font to one that does. I don't see anywhere that the default font for this block is set. Can someone please assist?
The fonts in my course support non-Latin characters, but the labels are using a different font from the Body and Headings. I don't see anywhere to change the label fonts to another font. I don't know where that setting is. So if I am understanding this correctly, uploading a custom font would not help me because I still could not change the labels to that font. Am I missing something?
I'm afraid we don't currently have the option to change the font for menu items or labels. We are tracking a request for the ability to use or upload custom fonts for buttons and labels. I'll add you to the list so that you'll get notified if we make changes that will help.
Hi there, Eric! I see you worked with my teammate, Carlo, in a support chat, and he recommended that you download a language-specific custom font available on the internet. It sounds like that hasn't worked for you, though.
What font did you upload to Rise 360 for your Czech course? And, can you please share a screenshot of the labels that aren't showing correctly? I'll be standing by!
5 Replies
Hello Ken! Thanks for reaching out.
You can check this article on How to Get Non-Latin Characters to Display Properly. Step 4 should also provide you with the steps on how to upload your custom fonts to Rise 360.
I hope this helps!
Thanks for your response Angelo.
The fonts in my course support non-Latin characters, but the labels are using a different font from the Body and Headings. I don't see anywhere to change the label fonts to another font. I don't know where that setting is. So if I am understanding this correctly, uploading a custom font would not help me because I still could not change the labels to that font. Am I missing something?
Ken
Thanks for the clarification, Ken.
I'm afraid we don't currently have the option to change the font for menu items or labels. We are tracking a request for the ability to use or upload custom fonts for buttons and labels. I'll add you to the list so that you'll get notified if we make changes that will help.
Let me know if you need anything else.
Hello Angelo. We're currently encountering the same issue with our Czech course... the Labels aren't showing correctly, even after following the steps outlined in https://www.articulate.com/support/article/Rise-How-to-Get-Non-Latin-Characters-to-Display-Properly. Has there been a fix to this already?
Hi there, Eric! I see you worked with my teammate, Carlo, in a support chat, and he recommended that you download a language-specific custom font available on the internet. It sounds like that hasn't worked for you, though.
What font did you upload to Rise 360 for your Czech course? And, can you please share a screenshot of the labels that aren't showing correctly? I'll be standing by!