Deleted text block appears in preview

May 25, 2023

I'm having a weird problem which I've never encounted. In my Rise course, I deleted a text block. However, when I hit preview, the deleted text block is still there. I tried clearing my browser cache (I use Firefox), restarting my browser, and logging in again to no avail. Has anybody else had this error?

1 Reply
Steven Benassi

Hi Ashley!

It sounds like you were having some issues with deleted text boxes still appearing in your Rise 360 lesson. It looks like you've already opened up a support case and my colleague Luiza has picked it up. You're in great hands working one on one with her, and she should be getting in touch with you shortly!

We'll continue this conversation over in your support case.