Disable full screen video option in Rise - BUG??

Mar 16, 2022

There seems to be a bug when expanding video to full screen in Rise, the video stutters, the player becomes unusable?  this is not just in my browser but anyone elsewhere previewing it?   Can the full-screen option be disabled in the control?

1 Reply
Hazel Bartolome

Hi Trevor! So sorry to hear that when expanding a video in Rise, the video stutters. There isn't an option to disable the full screen option in controls.

May I know which browser you are using? Does the issue happen in all supported browsers?

Is the video embedded using an iFrame or is it directly uploaded in Rise?