disappearing images
Aug 20, 2018
Dear Rise users,
I need your help.
I have prepared quizzes and learning modules, using Rise and Storyline 360.
To finalize a learning module (Rise), I inserted a Storyline interactive block, i.e. a quiz produced on Storyline. As you can see from the picture below:
The problem arises when I save, export the Rise learning module on the LMS platform. I export it as a Scorm. The LMS system is Sharepoint LMS open from Explorer Edge.
The export is successful but when I open it on the platform itself, the images uploaded in the quiz disappear, as you can see here:
When I export the Storyline quiz separately, i.e. not included in the Rise learning module, there’s no problem at all, all the pictures are visible as you can see here:
So my question is : What can I do to see to it I can finish my Rise learning modules with a test/quiz produced on Storyline and be certain that all the pictures that I have uploaded in the Quiz are visible when the learning module is activated?
Thanks a lot for your answers !
5 Replies
Hi, Jean François! That's really odd that those images aren't loading in the Storyline slides. Are you using Sharepoint Server and LMS365?
If you can share your Rise output here, I'd love to start by testing it in another LMS environment, SCORM Cloud. I'm also happy to have a look at the raw .story file, too!
Thanks, I am using Office 365 but have no clue about the server information.
here is the link to another Rise production including a survey. Once again, the inserted images do not appear in the module once uploaded on the platform.
the survey produced on Storyline: https://360.articulate.com/review/content/6d854f57-9589-4ff9-9887-1088dea72fe6/review
In attachment, the output zip file used to upload the learning module containing the survey on the platform.
Let's hope it will help !
Hi, Jean François,
Thank you for sharing your published output file! When I tested it on SCORM Cloud, I was able to see all of the images in the Storyline Block.
Could you also test this link and let me know if you can correctly see the images, as well?
Yes, I can see them all. Do you know what's going on with sharepoint lms?
Hi, Jean François,
Hmm, it's hard to say. The fact that the images appear correctly in SCORM Cloud point to the issue being related to Sharepoint LMS. Have you had a chance to reach out to their support team? Let me know what you find out!
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