We have found that when adding downloadable files (e.g. Word documents) to a RISE package that is then added to our LMS as a SCORM package, the files have a string of letters/numbers added to their names when downloaded by our students. Is there a known way of preventing this and keeping the file names consistent with how they were added to RISE?
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
2 Replies
Hi Nick,
See https://community.articulate.com/discussions/rise-360/pdf-filename-changes-when-downloading-from-rise
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
This discussion is closed. You can start a new discussion or contact Articulate Support.