I'm trying to duplicate a Rise Course, but the images will not transfer over to the copy. Also, I tried to add a cover photo, but in Chrome is continuously processes, but never loads. I tried in IE, but I get an error message that says to verify if the uploaded file is an image. I saw previous threads already about the cover photo issue, and there was no answer for a fix.
I tried different images, renaming the images, restarting my computer, duplicating multiple times, still nothing.
4 Replies
Hi Laurie,
We're sorry about this inconvenience! Our team is investigating this issue, and you can check for updates here https://www.articulatestatus.com/
Let us know if you have any further questions :)
This has started happening to me today. All images are missing from duplicated courses. Was ok this morning but not at the moment.
Hi there, Stephen. We're having an issue with images in Rise 360, currently. I'm sorry for the trouble!
We're working on it, and we'll be posting updates here.
Just an update - we've fixed the issue with images in Rise 360 and are monitoring it carefully. Please let me know if you're having any trouble!
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