Embed ULR links

May 09, 2024

I am creating a Rise Microlearning course with several embedded links.  Has been working fine until yesterday.

I go into the course to edit or preview and within a few seconds the ULR link options in the same browser page.  If I close it, I close the course as well, so I can't access the content to see what is going on.  

Has anyone experienced this and how did you resolve it without redoing the entire course.

3 Replies
Jose Tansengco

Hi Gail,

Happy to look into this for you!

Have you tested your course in a different browser to check if you get a different behavior with how the links are opened?

Additionally, would you mind sharing a link to your course so we can check how the embedded links are opening on our end for comparison? Feel free to share any of the following so we can test the behavior:

Note that in most cases, how links open is controlled by the browser. We'll be able to check if the behavior you're experiencing is specific to the browser you are using or your browser settings once we receive links to your course for testing. 

Gail Thompson


I haven't published to Scorm yet

Link to course:

Link to Files:



Gail Thompson CIPD COLF ACII


Personal Import Export Car Sales Ltd
2 Cabot House
Stocks Bridge Way
St Ives
PE27 5JL

Mobile +44 7825 748 455

Jose Tansengco

Hi Gail,

It appears you shared the edit link to your Rise 360 course and not the share link. Unfortunately, this link doesn't allow me to view your course so I can't check the behavior. The link to your files is also restricted and can't be accessed publicly. 

Would you mind sharing the share link instead so we can test how the files will open? You can find the share link here:

Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!