Embedding Videos from Wistia
Nov 22, 2016
So we are having a display issue when embedding videos from Wistia. The screenshot is attached. Basically, Rise is creating a new border around the video and including information like Length, title, Wistia Inc... all stuff that does not show up when embedded in Storyline or a normal webpage layout.
Here is the code (we had to use the fallback iFrame code since rise wont accept the JS embed code from Wistia...I did test both methods in a web and storyline environment)
<iframe src="//fast.wistia.net/embed/iframe/0slhq1wvfn" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen mozallowfullscreen webkitallowfullscreen oallowfullscreen msallowfullscreen width="640" height="357"></iframe>
<script src="//fast.wistia.net/assets/external/E-v1.js" async></script>
9 Replies
Thanks Joshua - we have a fix coming for this soon. We'll respect the embed code outright.
Fantastic! As usual, you all rock!
I work with Wistia too and have two previous questions:
1- Which is the embed code we have to use for Rise? Inline?
2- What URLs should we authorize in Wistia to view the videos? I tried with rise.articulate.com, articulate.com and rise.articulate.com/author/[autor-hash] with no luck.
Thanks
For me, the "Fallback" code (iFrame) worked but the preferred code (JavaScript) did not.
We did not have to authorize any url to view the video (I am assuming your videos are password protected or possibly private?)
Thank you Joshua, the Fallback checkbox was the key:
Now I can preview the videos in Rise.
The beauty and power of the community - thanks Joshua for sharing that piece of information here, and glad things are working for you again Favio. :)
Hi all,
Just an update here - a fix was shipped to Rise to resolve the issues you were experiencing here where the iFrame embed code was not being respected. If you run into any other issues with that feel free to let us know here or reach out to our Support Engineers directly.
HI ~Folk, I am also having issues with this, i add it as a block, then multimedia, and embed, then I take the embed code asresponsive and fallback, and i get invalid URL error. has this procedure changed?
Hi Gareth,
If you're seeing an error about an invalid embed in Rise, ere are a few tips for troubleshooting:
<iframe …></iframe>
.<iframe …>Powered by Office Online.</iframe>
.width='500px'
. Valid:width="500px"
.width=“500px”
. Valid:width="500px"
.You may also want to review this article on, Rise: Embedded Content Is Missing or Blank
Let us know if you need any other help!
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