We're having trouble ending our lessons with an image file (in Rise). We can draft it, but when moving to preview, the image disappears. The only way for our image to appear is to add an additional image below it, but that defeats the purpose. Has any else experienced this and know of a work-around?
We've added a spacer divider block below, but the added space is less desirable. I'm trying to use an image to indicate how to progress to the next lesson by pointing to the LMS "next" button. Might just have to pivot and try something new if this is a limitation. Not sure why we can't end with an image.
Hi Peter! We've got a possible issue on our radar where images at the end of a lesson may not appear if they have a short height (usually less than 175 pixels).
To be sure that's what's happening here, would you be willing to send us your Rise 360 Share link by opening a case? We can take a look and try to offer some alternative solutions!
Good news, Peter! We fixed the issue where the final image block in a lesson would disappear when the image had a short height. To take advantage of this bug fix, you'll want to re-export any affected courses.
Please let us know if you have any further trouble with this!
4 Replies
Hi Peter,
What happens when you add a Spacer Divider block just below your image?
Hi Karl!
We've added a spacer divider block below, but the added space is less desirable. I'm trying to use an image to indicate how to progress to the next lesson by pointing to the LMS "next" button. Might just have to pivot and try something new if this is a limitation. Not sure why we can't end with an image.
Hi Peter! We've got a possible issue on our radar where images at the end of a lesson may not appear if they have a short height (usually less than 175 pixels).
To be sure that's what's happening here, would you be willing to send us your Rise 360 Share link by opening a case? We can take a look and try to offer some alternative solutions!
Good news, Peter! We fixed the issue where the final image block in a lesson would disappear when the image had a short height. To take advantage of this bug fix, you'll want to re-export any affected courses.
Please let us know if you have any further trouble with this!
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