Error embedding PDFs in Rise
Nov 27, 2018
By
RISE 1
Good morning!
I wanted to adress a small problem with embedding PDFs from web hosting. Sometimes when loading the courses (like one out of 5) we don't get the view of the embedded content. There is no error code, big red cross, 404, nor anything: it just doesn't show. The frame remains blank. We used several ways to store the archive, from Google Drive to Calameo, even the "articulate user content" link you get when downloading the PDF after uploading it into a course.
The problem gets worse when there are several documents in a row because the chance of at least one of them failing gets even higher.
Is there anything we could do?
Thank you very much!
30 Replies
Hi Frisk Specialist! I am glad that you were able to find a solution!
This post was removed by the author
2 years ago - I'm guessing this is another issue that's been added to a feature roadmap and forgotten. Disappointing.
We successfully link to PDFs on external web sites, or upload them to a Attachment block in Rise.
What are you trying to do with PDFs that is not working?
As the thread mentions, I'm trying to embed a PDF. I've tried multiple ways - embed from a website and from an articulate rise block. It does work but it is very sporadic, much like what the other users in this thread say really.
That's odd. We use PDF's a lot in our Rise courses, and they function correctly and consistently.
The attachment blocks work perfectly and as expected, however embedding PDFs (especially multiple documents) sometimes shows and sometimes just shows a blank box and you need to refresh the page to make it appear (and even then that sometimes doesn't work).
The last post by Frisk says he found his own solution which I have tried to follow but without success. I very rarely post to be honest but my frustrations on similar threads without solutions just got the better of me today. Let's put it down to ...'it's a Monday'