I've seen many previous posts on this and I'm having the same problem. Export to PDF worked perfectly once and hasn't worked since. No matter what I do it just creates a blank single page.
I'm using Google Chrome and have tried to duplicate the course. It's doing it on all courses.
So sorry you're running into that, Andrew! We're seeing the same problem, and our team is working on fixing it. We'll let you know as soon as it is resolved!
Hi folks! We experienced some technical issues in Rise 360 earlier today, we're so sorry for the trouble! I'm happy to let you know that everything is working normally again.
If you're still having trouble exporting your course as a PDF, please open a case here (http://articulatecase.com), and we'll investigate the problem with you!
4 Replies
See https://community.articulate.com/discussions/rise-360/rise-360-e889345f-8bfd-4f18-a768-f3181213f938
So sorry you're running into that, Andrew! We're seeing the same problem, and our team is working on fixing it. We'll let you know as soon as it is resolved!
You can stay up to date on our Status page here: https://www.articulatestatus.com/
Aha, thank you. Must have missed that one.
Looks like it's a live issue then. Fingers crossed fixed for Monday.
Hi folks! We experienced some technical issues in Rise 360 earlier today, we're so sorry for the trouble! I'm happy to let you know that everything is working normally again.
If you're still having trouble exporting your course as a PDF, please open a case here (http://articulatecase.com), and we'll investigate the problem with you!