31 Replies
Patricia Peral

Hi Alyssa, thanks for the info, unfortunately this does not seem to be working. It will only show one block or a corner of the page. I have also tried a few pdf converters and a few other ideas shared on here and no luck. I saw Adam's Peek recording and for some reason that won't work for my course (it is built mainly with blocks and it seems to only save or print the first block) any other suggestions? thanks!

Alyssa Gomez

Hi Patricia,

It occurs to me that you may not need a PDF. If you’re looking to make the course viewable without an internet connection, I’ve got the answer for you.

Try this:

  1. Export your Rise course for No LMS - Web only
  2. Extract the .zip file
  3. Double click the index.html file to open the course without internet connection

You can also share this .zip file with instructors and have them follow steps 2 and 3. Here’s a quick Peek!

Jamie Thomas

Hello, I tried to export this using these directions and when I click the index button it opens a new browser session but nothing happens. This is the file in the new session:


Any suggestions? 

Alyssa Gomez

It occurred to me that you're probably using a Windows machine, and the process is a little different there. If you're in Windows, try this:

From your Downloads folder...

  1. Right-click the zipped file and select Extract All.
  2. Click Extract.
  3. Once the file has finished extracting, double-click the Content folder.
  4. Double-click Index.
  5. A new browser window/tab should open, and you should see your Rise course there.

Let me know if that helps!

Chad Phillippi

· Chrome v63.0.3239.84 – 64bit

· Windows 10

· Exporting as web only

o Downloads the package, I double click the html and opens a blank tab.

Chad Phillippi M.Ed.
Corporate Trainer – West Region


514 SW 6th Ave, Portland, Oregon 97204
C. 971.930.3141

Ashley Terwilliger-Pollard

Thanks Chad - and just to confirm, you extract the files and click on the index.html file? 

I tested the same thing on Windows 10 with that version of Chrome and the file launched.

When I don't extract the files from the zip - I get the blank page, so make sure you're following that step! 

Note:  Replying via email will include your signature. You can edit out your contact information from your post if you'd like!  

Rieta Porath

I couldn't get this to work either.  I am using the same settings as Chad.  When I export it says that the export is complete and it will be sent in an email to my account.  I see where it downloads in the bottom of my screen, but when I followed the steps above, I get a blank page in Chrome also.  I never received anything in email either.

Linda Colano

1.1. Viewing zipped files from Articulate Rise

1. Unzip the presentation folder in (Figure 2).
2. Open the extracted folder and Right click on the index file and select Open with (Figure 2).
3. Select Google Chrome to view the file (Figure 3).
4. The presentation will now open for viewing.

Figure 2 Unzipping Articulate Rise Presentation

Figure 3 View Articulate Rise Presentation with Google Chrome

Sent from Mail for Windows 10

Ashley Terwilliger-Pollard

Hi Matthias,

You'll want to check on these two things:

  • Did you export for No LMS - Web Only?
  • Did you extract the files from the zip folder? 

That should allow the course to play locally in your browsers.  You'll also want to make sure you're using the latest updates of each browser.