See video screenshare attached. I added a flash card grid with 2 flash cards. I was so happy when the size of the flash cards increased after I deleted the 3rd flash card. But when you view the course live (or preview) the flashcards shrink again. See what I'm talking about in the video attached. Is there any way Rise could make it so that larger size translates over to the live version? Seems like a glitch to me, since it literally operates exactly the same way - and it is much more visually appealing in the larger size.
Thanks for reaching out! This is an issue that's on our radar. Right now, the best way to fix it is by turning off the entrance animations in the course settings.
You're now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Allison! Thank you for the quick reply. While I am sad to see those animations go away, I very much appreciate the quick work-around while you guys work on a solution 😊 Thank you!!
Also, just thought I'd point out that when you respond directly from your email, your signature is appended to the message. You may want to pop in there and edit out any personal information that you don't want to share with the community.
10 Replies
Hi Rebecca,
Thanks for reaching out! This is an issue that's on our radar. Right now, the best way to fix it is by turning off the entrance animations in the course settings.
You're now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Allison! Thank you for the quick reply. While I am sad to see those animations go away, I very much appreciate the quick work-around while you guys work on a solution 😊 Thank you!!
You're welcome! :)
Also, just thought I'd point out that when you respond directly from your email, your signature is appended to the message. You may want to pop in there and edit out any personal information that you don't want to share with the community.
Hi Rebecca,
I just wanted to let you know that this issue has been fixed, so can go ahead and turn those entrance animations back on. :)
Let me know if you're still seeing problems on your end.
This issue still seems to be happening. I have two flashcards on a row and they are appearing small in both Edit and Preview mode.
Both cards were bigger yesterday and seem to have shrunk today with no changes made to them.
Same here, no changes made to setting or course design, but flash cards now appear much smaller.
Articulate, please fix it as soon as possible.
Yep same here. VERY annoying!
Hi everyone, we just resolved an issue with the unintended flashcard changes. This is an unrelated event from the original post 3 years ago.
Please let us know if you continue experiencing the problem. Thank you for bearing with us and have a great weekend!
Hi is there a way I can add more flashcards?
Hello Raatha Ganesh,
Happy to help!
If you click on the Content button in the upper left corner of the Flashcard grid:
You'll see the option to add more cards to the block here:
Hope this helps!