Hello, I have two course in LearnUpon that are very slow to load. They were created in Rise and uploaded as a SCORM f...

I have been loading Storyline assets into my Rise courses for several years now, and I have never encountered this be...

When the TinCan asset marks as "Passed" in my LMS (LearnUpon), it marks the entire course as complete. How can I...

I was publishing a Storyline file and it reverted back to an older version (with 100% old content). I can't get ...

I am working with layers and for some reason I can see all the layers at all times. This is distracting and makes it ...

See video screenshare attached. I added a flash card grid with 2 flash cards. I was so happy when the size of th...

I unexpectedly had to go to Colombia for a death in the family. Our account went into "past due" status the same day....

My translation company cannot work with what translation export format seems to be coming out of Rise courses now (XL...

I have had a lot of success importing 15 translated courses into my Rise courses. But when I try to do the same cours...

Are labels included in the Rise translation import, or do those have to be translated separately?   Thank you!

Linked here https://imgur.com/a/rEsGmwm is a comparison of how my image looks on my computer (opened with a standard...

Please see screenshot -when you view certain labels with the left-menu expanded,it goes behind the left menu. ...

So here was my workaround idea for the fact that you can't have a Storyline block send quiz results information&...

There are two instances I have noticed that choosing the "Left align" option does not work when previewing the course...