"Hi Karl, thank you so much for your response! And yes, these courses have a lot of embedded videos (much more than we typically use). I w..."

"One is 230,000 KB and the other is 320,000 KB. Does that seem too big? "

"Hello, I have two course in LearnUpon that are very slow to load. They were created in Rise and uploaded as a SCORM file. Do you have any..."

"Hi wrens, does that mean it is unusual that it’s happening on my desktop device, as shown in the video?"

"Hi, I’m back - Any other ideas? I removed the media, and black box is still there. I also went to a different module that had worked fine..."

"I have been loading Storyline assets into my Rise courses for several years now, and I have never encountered this before. I have no idea..."

"Hi Alyssa - I clicked the "reporting option" link that you linked me to. On that page it says: When you export a Rise 360 course, you get..."

"When the TinCan asset marks as "Passed" in my LMS (LearnUpon), it marks the entire course as complete. How can I make the Rise TinCa..."

"I was publishing a Storyline file and it reverted back to an older version (with 100% old content). I can't get the fixed version ba..."

"Hi Alyssa! I am still baffled as to why adding to the character limit is not in the plan. A large number of people clearly want this, and..."

"Wendy, that totally worked! Thank you so much!!!!"

"I am working with layers and for some reason I can see all the layers at all times. This is distracting and makes it hard to work on the ..."

"I agree, I spend about double the time i need to trying to finagle my meaning into 150-200 words. It’s so incredibly short :("

"Here are a few screenshots showing how it looks at various stages of the creation process."

"The same thing is happening to me with Playfair Display. Any word on what the issue was with this?"

"Hi Allison - Can they at least make it so if you choose a "Text" page, it can have more than 200 characters? Like maybe 800? Because it i..."

"Stacy I think you are 100% right! I logged a feature request for a character limit increase here:  https://articulate.com/support/contact..."

"This is an amazing feature! Thank you so much Articulate. This is perfect for our use-case - we are a company based on having conversatio..."

"Hi Allison! Thank you for the quick reply. While I am sad to see those animations go away, I very much appreciate the quick work-around w..."

"See video screenshare attached. I added a flash card grid with 2 flash cards. I was so happy when the size of the flash cards increa..."

"I unexpectedly had to go to Colombia for a death in the family. Our account went into "past due" status the same day. I will return to th..."

"I think the issue was the change from XLIFF to XLF. Still an issue."

"I can concur with these other folks - our translation project was moving along swimmingly until one day when I exported a file in XLF and..."

"I showed the company what you said, and he responded: "Sorry that this has been so difficult! Indeed the issue was that our system does n..."

"This is what the language translation company said:  "Hi Rebecca, I am having a bit of trouble using the file you sent today, I suspect ..."