NEW IN RISE 360: Scenario Block

May 07, 2019

Today we released the scenario block for Rise 360, and we think you’re going to love it.

Now you can easily add branching scenarios featuring Content Library 360 characters to Rise 360 projects. Just drop dialogue, responses, and feedback into a scenario block to walk learners through choices and their consequences. And because it’s Rise 360, your scenario will look stunning on any device.

See the new scenario block in action:

Learn more about working with the scenario block and explore an example in Trina’s article. We can’t wait to see what you create with this new block type!

146 Replies
Allison LaMotte

Hi Stacy,

I'm sorry that you're finding that the scenario block doesn't fit your needs, but I'm glad you've found a workaround with the Storyline block. 

The issue where character poses aren't being saved does not sound like something that should be happening. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!

Jamie Billingham

Hey folks,

As above - my characters are not holding their expressions.  Actually, some are and some aren't.

I've changed the expression and pose on one character a dozen times now. I've also tried changing the character - thinking it was a character flaw (lol). No luck. Keeps reverting back to neutral which is really inappropriate given the situation the character is in.

Another Rise branching block in the same course is working fine and as suggested it's one that only has one scene. The one I'm struggling with has 4 scenes and it's scene 2 that is messed up.

Any idea when this will be fixed? I have less than a week to finish the project so need to know if I should abandon and use storyline instead.

And despite the issues with this rollout, this block is an awesome addition to Rise! 

Stacy Kietzer

A work around that worked for me was waiting to set the positions of the characters until the content was done being written. Then I worked from scene 1 through the last scene setting the character's positions. It's the only way I was able to get them to stick to the positions I wanted.

Nicole Hein

I am really enjoying the new feature! Two things we noticed that might be glitches and hoping you can provide some insight. 

1. A character can default back to Neutral after setting to say a Positive pose. We tested this several times. It sticks for some but not always. 

2. When asking others to review the slides, she noticed the call out boxes are lighter. Once you click on the question, it will show up darker. It shows normal for those of us creating the content. 


Marc Koenecke

I totally agree.  I'm sure my end users will work out what's happening after they've done a few (I have a few groups of scenarios for different roles), but have also thought that having the "feedback" (which I'd also prefer to see as a normal text bubble) spoken by the character as if they were thinking out loud i.e. "After hearing that I'm not sure if I can trust what you're saying" might also be a workaround.

Allison LaMotte

Hi everyone, 

I'm sorry you're running into an issue with character poses not being saved. A few other users reported this to us recently as well so we're looking into it. 

It looks like this happens when you add a new scene with a different character. The current workaround is to wait until you've finished adding and writing out the content in all your scenes to change the poses.

I'll keep you all updated on a more permanent fix via this thread. 

Thanks for your patience!

Teresa Reynoso

Thank you for the quick update. I did not receive an update to my second question on the lightened call boxes (reattaching screenshot for reference)

Thank you,

Teresa Reynoso
Production Training Specialist III
Learning & Talent Development

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Sarah Bezanson

I think this is a good beginning. Been playing with it for two weeks and there are some very positive uses for this. I have a few feature requests as Articulate continues to develop this:

1) Echoing call to add customer characters - the selection is very corporate in appearance, which is alienating to many audiences

2) More character allowance for longer written responses in the scenarios. 150/200 is very limiting

3) Better differentiation visually between feedback and dialogue boxes and control over which appears for all written elements on any scene/slide (per Reena's comment above)

4) Confirmation on the accessibility of this feature - is it screen reader compatible? If no, please prioritize accessibility for EVERYTHING going forward - there is no reason in 2019 that new features should be released that replicate the same problems of leaving learners out.

Thanks for considering these!

Birkman International

Hi Allison - Can they at least make it so if you choose a "Text" page, it can have more than 200 characters? Like maybe 800? Because it is taking up the same amount of space as the person's question (200 characters), and the three possible responses (150 x 3), plus all the extra space in between (room for 650+ characters and still look great!). (See screenshots attached) 

I think limiting such a POWERFUL training tool for seemingly no reason is a mistake. Training can definitely be "snackable" to be effective, but 200 characters are NOT enough for effective scenario-based training.

Sorry to be so persistent - it's just such a great tool, I hate to see it go unused because people can't fit their information into it.  I'll put in a feature request for the text page!

Leone Hay

Hi. Our team are excited about the new Scenario Blocks. However, after having a bit of play and testing it out, it seems to cause the size of a SCORM package to get very large, in this case 50MB (which at this size, causes loading issues in our LMS). The scenario was no more complicated, in fact  less complicated, than the one provided in the demonstration. Just wondering why this might be and if there are any suggestions about how to work around this issue?

Allison LaMotte

Hi Teresa,

Sorry, I missed that question! I am not seeing the lightened effect on my end when I view a published course. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!

PS Also, just thought I'd point out that when you respond directly from your email, your signature is appended to the message. You may want to pop in there and edit out any personal information that you don't want to share with the community.

Allison LaMotte

Hi everyone,

Thanks for all your feedback and ideas! If you have time to log a feature request and tell us more about your specific needs, that would be super helpful.

Regarding the accessibility question: Rise 360 does not currently fully support screen readers,  but we're working on it. Our ultimate goal is to meet Web Content Accessibility Guidelines (WCAG). So far, we’ve added these accessibility features:

Keep an eye on our "What's New" page and the Rise 360 release notes for details.

Concerning the file size question, that definitely sounds odd. I would have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!

eLearning Development

I too was excited about this new feature but have the same challenges as others with text limits and characters.  Here is a link to a scenario template that we make in Storyline and insert into Rise to get what we are after.  I was hoping we could replicate with within Rise but so far it seems we cannot.  The dialogue format doesn't work for us.  We were hoping for branching text boxes. with a background image  We really dont need the character on the page and it would free up a lot of real estate.

Storyline Scenario Template

We will keep an eye on it for future use as the potential is there.

Anne Wyman

Hi! I really enjoyed using the Rise scenario block. One comment and one question:

1. How can I change the character's expression in the end scenario block? She looks angry, which is not appropriate for a successful outcome. I don't see the actual end scenario piece in my editing tools so I can't use the drop down expression menu.

2. I echo earlier comments that 200 characters is very limiting. More would be helpful.