Flip Card scrolling
Dec 11, 2019
Pinned Reply
Hi Ellen,
Good news! We are no longer seeing this bug where users were unable to click the down arrow button on the scroll bar for Flash Cards in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.
4 Replies
Hi there, Ellen. I'd like to see if we can reproduce this behavior on our end. Can you let me know what browser you're using to view your course? If you can include a Peek 360 screencast, that would be super helpful.
Thanks!
I am using Chrome. My first time using Peek, let me know if this works. It doesn't show my mouse, but I think you will get what is happening.
https://360.articulate.com/review/content/e3a73a88-ad42-426b-bb40-dab0903cbaed/review
Thanks for sending your Peek video, Ellen! That helped me to get a better idea of what you're seeing. I'm experiencing the same behavior in Chrome, so I'm going to report this to my team as a possible bug.
I appreciate you reporting this to us, and I'll let you know if I get an update on this!
Hi Ellen,
Good news! We are no longer seeing this bug where users were unable to click the down arrow button on the scroll bar for Flash Cards in Rise 360. Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.