We are having many flip card block issues with what looks to be an automatic fade applied to the card when there is text that reaches the bottom of the box. Sometimes there is a scrollbar to extend the text, but sometimes not. See attached image. Is there a reason for the fade affect? Our users can't read the text since it is auto-faded. Thanks!
NOTE: Perhaps this is tied to the issue reported here of a problem when using only 2 flip cards?
I'm also seeing this in a course one of my colleagues shared with me today. Additionally, I have noticed that the text inside accordions and other interactions is often smaller and harder to read than main body text. This really ought to be fixed by now!
If this is in published content, it may have been published before the fix was implemented. They would just need to publish this again to get the fixes in place and clear out their browser cache.
If you still see this issue when Authoring or Editing a course even after clearing your browser cache, could you please let us know your browser + version number?
Thanks for that example and details, Nic. I'm seeing the same thing with unnecessary fading, and I'll bring this issue up with our team again. I'll let you know if we release an enhancement so those bottom lines of text aren't hard to see for learners.
Accordion and tab interaction text is slightly smaller by default as a part of those blocks' design. You can edit the font size of those blocks in the editing window. Body text is set to 17 by default.
I have this issue showing up on mobile, and it is frustrating. I do not know how to work with CSS (or even what it is). I do not see the purpose for the fade effect at the bottom of the card, and would like to know how to turn it off. Turning off the animations did not change anything.
Hi Shaunna, sorry to hear you're experiencing this issue. We've got this documented and I'll share this with my team. Can you please share your device OS version and which mobile browser you're having trouble in?
Android version 9, but happens on mobile preview on my computer as well. I
don't think it is an operating system bug, since it happens both on my
phone when I see it in review and on the computer when it is review or
preview.
Same issue with the unnecessary fading of the text at the back of the Flashcards. This has been raised 3 years ago.... When can we expect the fix for this, please?
Hi Shaunna, thanks for confirming those details. We don't have an ETA for when this will be addressed, but we'll update this thread when we have any new information to share.
36 Replies
Any update on this yet?
Hi Rebecca and Amber!
Are you still experiencing an issue with fading for the Flash Cards when using this interaction block?
If so, could you please let us know which browser and version you're using?
I'm also seeing this in a course one of my colleagues shared with me today. Additionally, I have noticed that the text inside accordions and other interactions is often smaller and harder to read than main body text. This really ought to be fixed by now!
Hi Nicola!
If this is in published content, it may have been published before the fix was implemented. They would just need to publish this again to get the fixes in place and clear out their browser cache.
If you still see this issue when Authoring or Editing a course even after clearing your browser cache, could you please let us know your browser + version number?
This is a course still under development so I'm looking at the edit/preview view.
I'm using:
Google Chrome
Version 87.0.4280.141 (Official Build) (64-bit)
Thanks
Nic
Thanks for that example and details, Nic. I'm seeing the same thing with unnecessary fading, and I'll bring this issue up with our team again. I'll let you know if we release an enhancement so those bottom lines of text aren't hard to see for learners.
Accordion and tab interaction text is slightly smaller by default as a part of those blocks' design. You can edit the font size of those blocks in the editing window. Body text is set to 17 by default.
I have this issue showing up on mobile, and it is frustrating. I do not know how to work with CSS (or even what it is). I do not see the purpose for the fade effect at the bottom of the card, and would like to know how to turn it off. Turning off the animations did not change anything.
Hi Shaunna, sorry to hear you're experiencing this issue. We've got this documented and I'll share this with my team. Can you please share your device OS version and which mobile browser you're having trouble in?
Android version 9, but happens on mobile preview on my computer as well. I
don't think it is an operating system bug, since it happens both on my
phone when I see it in review and on the computer when it is review or
preview.
Same issue with the unnecessary fading of the text at the back of the Flashcards. This has been raised 3 years ago.... When can we expect the fix for this, please?
Hi Shaunna, thanks for confirming those details. We don't have an ETA for when this will be addressed, but we'll update this thread when we have any new information to share.