Might you have any idea why I get stuck in a knowledge check section where I've met the required score to complete? I've attached the error for visuals.
Here's what I've tried doing:
refreshed Chrome
rebuilt the section
ensured the passing score for all quizzes (knowledge check) is consistent
answered all questions correctly, but the continue button doesn't appear even while trying both to preview the section only and the course in its entirety
Hi there, Adriel! Thanks for including that screenshot! I would expect the continue button to activate when you meet or exceed the passing score, which is 75%. Strangely that's not happening in your course!
Would you be willing to share this course with our team so we can take a closer look? If that works for you, you can open a case here, and send us the Share link in the case description.
We'll take a closer look at your quizzes and let you know what we find!
1 Reply
Hi there, Adriel! Thanks for including that screenshot! I would expect the continue button to activate when you meet or exceed the passing score, which is 75%. Strangely that's not happening in your course!
Would you be willing to share this course with our team so we can take a closer look? If that works for you, you can open a case here, and send us the Share link in the case description.
We'll take a closer look at your quizzes and let you know what we find!