I am having trouble to paste text in Rise, either being from Word or even from Rise. In many places (knowledge check or even text panels), when I try to paste the text nothing appears. I can copy from Rise and paste in Word but can´t do the opposite way.
This problem started today. Can you help me with that? Anyone with the same issue? Thanks.
Hi there, Paige! I really appreciate you letting us know what's going on! If you can capture the issue on a screen recording or Peek 360 video, we'd love to take a closer look! You can send that our way by opening a case.
Hi Eliane! Sorry to hear you were experiencing issues when copying and pasting text. If you’re still having trouble, try clearing your web browser cache or using a different browser. If you’re still stuck, let us know by opening a case here.
37 Replies
Hi!
Not sure what this means, but I'm trying to use the comments feature in Review 360 on Review mode.
Paige Wasserman
Learning Design Intern – ClassLink
Eastern Standard Time (EST)
Hi Paige,
I was referring to block types In Rise 360, but your question relates to Review 360.
There is a separate forum for Review 360 issues: https://community.articulate.com/forums/review-360
Hi there, Paige! I really appreciate you letting us know what's going on! If you can capture the issue on a screen recording or Peek 360 video, we'd love to take a closer look! You can send that our way by opening a case.
I am experiencing this issue today.
Hi Eliane! Sorry to hear you were experiencing issues when copying and pasting text. If you’re still having trouble, try clearing your web browser cache or using a different browser. If you’re still stuck, let us know by opening a case here.
windows 10 - when in review i can't copy from word to comments
Hi Kasee! So sorry to hear that you are encountering this. If you use other supported browsers, does the issue still occur across all browsers?
I'm having the same paste issue in scenarios I am on safari on a Mac if it matters. Let me know if there is a preferred browser.
This post was removed by the author
If this discussion is not being monitored, I opened case number 03828137.
No copy & paste possible into text field in scenario as of today (copy from .txt file) (Chrome browser on Windows 10)
Hi Luka!
Are you still encountering this issue? If you are, please let us know by opening a case here.
Hello
Sorry for not answering earlier, I was on holidays.
I will try it out as soon as possible.