I am sending a Rise course for review - over the top of an old version - and old comments are appearing on top.

I'm getting the following issue - I am sending a Rise course for review - over the top of an old version - and old comments are appearing on top.

You can see on this link: https://360.articulate.com/review/content/1770ce48-fda5-40fd-9c39-ec235f520108/review

or this page (for review) - https://360.articulate.com/review/content/1770ce48-fda5-40fd-9c39-ec235f520108/review

The course was just exported for review 13 minutes ago, and I'm getting comments showing that are 6 hours old (thta were made on a previous version).

1 Reply
Ashley Terwilliger

Hi Peacock,

It looks like there were a few versions published around the same time - so perhaps that's what you're seeing? As I'm seeing the same comment appear on Versions 3, 4 and the current version. Without knowing the timestamp of each publish compared to the comment I can't say for certain - but if you'd like our team can take a look at this on the back end of things. Let me know and I can open up a Support case for you as they'll need to know the Articulate ID that this was published with in addition to course title.