Images causing freeezing

Jun 23, 2021


Intermittently, when I try to access the images (either from desktop or from content library), the app becomes unresponsive, necessitating a shut down via task manager.

e.g. I've added an image block, then click 'edit' replace image from content library, at this point it freezes.

I've had the same issues using trying to add images from content library in PowerPoint.

A colleague has experienced the same in rise when trying to upload a cover image.

1 Reply
Renz Sevilla

Hi Steve! Thanks for reaching out! Sorry to hear you're having trouble accessing the images. 

To narrow things down: