Images from Rise 360 Library

Jan 19, 2022

Hi, 

When trying to load a picture from the library in Rise 360, I don't see the photos but just little squares.  If I click on one of them it will upload the image, I just can't see the image before I select it.

Attached is what I see when I click on the library.

thank you,

patricia

 

 

2 Replies
Karl Muller

Hi Patricia,

You will need to get your IT department involved using the information below.

How to Enable Articulate 360 Services in Your Network
Secure networks might block Articulate 360 services and prevent your apps from working. We recommend adding the following domains to your organization's allowlist for the best experience. At a minimum, you’ll need to allow the highlighted endpoints for your Articulate 360 apps to work properly.

Content Library 360 Assets

i.vimeocdn.com
This domain is required for browsing Content Library 360 images and videos in Storyline 360 and Rise 360. If you have questions about Content Library 360 assets, let us know. We’re happy to help!

See https://articulate.com/support/article/Articulate-360-Network-Endpoints