Images not uploading in Rise 360

Aug 08, 2019

I'm working on a text/media project in Rise 360 and I was uploading images all day, then suddenly Images were getting deleted and I cannot upload any new ones.

12 Replies
Alyssa Gomez

Hi everyone,

So sorry for the interruption. We’ve identified an issue with images loading in Rise 360, Content Library 360, and Review 360. This issue will prevent users from being able to view, upload, or export images. We’re looking into what went wrong and will update you as soon as we have more info.

Subscribe to our status page here for the latest updates!

Alyssa Gomez

Hi everyone! 

We've implemented a fix for this issue, and our systems are recovering. You should be able to view and upload images and publish content from Rise 360 to Review 360. We'll continue to monitor performance carefully. 

Rafik, this fix applies to new and previous Rise 360 courses, so your guides should be working normally.

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