I am editing a course in Rise and need to change an image. Unfortunately, when I edit the existing image and select the new image from my file, I get the error "There was an issue uploading. Please try again." I have tried changing the image from PNG to JPEG with no success. I am using Chrome Version 70.0.3538.67. Of course, I need to have this learning unit complete by the end of today so any help is greatly appreciated!
Hi there, Debbie. You were under a bit of pressure yesterday. I'm hoping you either got it working or bought yourself more time. One thing to note - you have a Teams subscription for 360 which gives you access to live chat and priority support right here. We've got your back!
Was this image a block, or a part of a block? If it was just an image block, I would recommend deleting the block, rather than changing the image. Add a new block and then attempt to upload the image.
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Hi there, Debbie. You were under a bit of pressure yesterday. I'm hoping you either got it working or bought yourself more time. One thing to note - you have a Teams subscription for 360 which gives you access to live chat and priority support right here. We've got your back!
Was this image a block, or a part of a block? If it was just an image block, I would recommend deleting the block, rather than changing the image. Add a new block and then attempt to upload the image.
Let me know how you're making out!
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