Import translation issue
Jun 19, 2019
By
Nora Pastor
Hi all!
A colleague has recently shared several modules made with Rise, my job is to apply the translation to these modules, however, when I try to import the .xlf document I get this error message
I have not modified the translation files nor the modules. I have tried to export and import a translation making a copy of the module and it seems to work properly. I've also opened the file with the software that I use (swordfish) and it also seems to work.
Could this be a problem related to the modules being shared from another account? Or maybe a compatibility issue with the software used by them? (Memsource)
Greetings!
I am attaching the translation file as well.
1 Reply
Sorry you're running into translation trouble, Nora! Our support team is here to help. I've shared your translation document with the team (thanks for including that!) and they're taking a look now.
As soon as they have more to share, they'll be in touch!
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