Importing content from trial account to Rise 360 subscription

Apr 26, 2023

We had a new user create a trial account in while they were waiting for our procurement system to process the order for a subscription to Rise 360. 

They spent some time developing content because we had no idea that is completely separate from Rise 360. 

Is there a way to transfer their content from the trial account to their Rise 360 subscription account?

7 Replies
Hazel Bartolome

Hi Michael!

Since is a complete online training system that does not need an external LMS to host and track content, all content created in will remain within it. 

You can share the course for authoring or viewing with other users inside your team, but there isn’t a way to export your courses to Rise 360, or another LMS.



Eric Santos

Hi Helene,

Thanks for sharing how the problem was resolved for you! I'm glad that my teammate Darwin was able to help grant a 7-day retrial to transfer the content.

If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!