We had a new user create a trial account in Rise.com while they were waiting for our procurement system to process the order for a subscription to Rise 360.
They spent some time developing content because we had no idea that Rise.com is completely separate from Rise 360.
Is there a way to transfer their content from the trial Rise.com account to their Rise 360 subscription account?
Since Rise.com is a complete online training system that does not need an external LMS to host and track content, all content created in Rise.com will remain within it.
You can share the course for authoring or viewing with other users inside your Rise.com team, but there isn’t a way to export your courses to Rise 360, or another LMS.
3 Replies
Hi Michael!
Since Rise.com is a complete online training system that does not need an external LMS to host and track content, all content created in Rise.com will remain within it.
You can share the course for authoring or viewing with other users inside your Rise.com team, but there isn’t a way to export your courses to Rise 360, or another LMS.
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Thanks Hazel, Is it possible to extend the user's Rise.com trial so that we can manually transfer the content?
Hi Michael! Yes, you can request for a trial extension for Rise.com through the Rise Sales Team. You can contact them through this page.