I've created a course with Rise and exported it to the E-Doceo LMS.
Unfortunetaly, the tracking doesn't look fine to me.
When I'm finished going through the course, it says uncomplete and failed on the LMS report. As my course doesn't include any quiz, I've set that the tracking relies on the course completion. So I don't understand where the problems comes from.
What did you set the course completion percentage too? Could you have skipped a section?
I'd suggest testing the Rise Course in a site like SCORM Cloud too. It's an industry standard for LMS testing and the steps here will walk you through how to test there.
So it sound like you have you are publishing to LMS and have the Tracking setting set to Track using course completion in Rise. This will report either Complete or Incomplete status to the LMS, and is dependent on the completion percentage to you have set. The default is 100%, so is there a chance the user did not fully complete the course? For instance 40% completion set in Rise means that users who view 40% or more will be marked as Complete, and users who view less than 40% will be marked as Incomplete.
Do you experience a similar result with SCORM Cloud?
I have the tracking set to Track using course completion, that's correct. The result is the same, either the completion percentage is set to 100% or 80%. I've been through to the entire lesson, it says 100% complete in Rise, and when I close the window, the LMS says score 0 and status incomplete. I have tested with SCORM Cloud, and have taken a picture of the results.
Based on your screenshot, it looks like the course is reporting correctly to SCORM Cloud. This is really helpful information to bring to your LMS support team. They'll know how to best troubleshoot LMS-specific issues.
There's not going to be a score unless you use a quiz. The completion percentage does not become a score in courses where you are basing completions on % complete.
6 Replies
Hi Maud,
What did you set the course completion percentage too? Could you have skipped a section?
I'd suggest testing the Rise Course in a site like SCORM Cloud too. It's an industry standard for LMS testing and the steps here will walk you through how to test there.
Hello Maud and welcome to E-Learning Heroes :)
So it sound like you have you are publishing to LMS and have the Tracking setting set to Track using course completion in Rise. This will report either Complete or Incomplete status to the LMS, and is dependent on the completion percentage to you have set. The default is 100%, so is there a chance the user did not fully complete the course? For instance 40% completion set in Rise means that users who view 40% or more will be marked as Complete, and users who view less than 40% will be marked as Incomplete.
Do you experience a similar result with SCORM Cloud?
Hi,
I have the tracking set to Track using course completion, that's correct. The result is the same, either the completion percentage is set to 100% or 80%. I've been through to the entire lesson, it says 100% complete in Rise, and when I close the window, the LMS says score 0 and status incomplete. I have tested with SCORM Cloud, and have taken a picture of the results.
Hi Maud,
Based on your screenshot, it looks like the course is reporting correctly to SCORM Cloud. This is really helpful information to bring to your LMS support team. They'll know how to best troubleshoot LMS-specific issues.
Hi Alyssa,
I don't understand why the score is unkown, if the completion says complete and the completion percentage is set to 100%.
The LMS support team says the problem comes from the Rise publication. Im' getting lost here...
Thanks for your help
There's not going to be a score unless you use a quiz. The completion percentage does not become a score in courses where you are basing completions on % complete.
You might want to try this to see if it makes a difference on your LMS: https://community.articulate.com/discussions/rise/tracking-using-course-completion
Also, worth trying SCORM 1.2 export. Is there a reason you publish for the 2004 version?
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