Is Rise down right now?

Both my trainer and I are currently experiencing the same issues. 

I apologize for the interruption, folks! We're hard at work on a fix as we speak. We'll let you know as soon as we're back up and running! 

For up-to-the-minute updates, please subscribe to our Articulate Status Page. 

As am I

Thanks for letting us know, Tiffany. So sorry about that! Rise 360 will be back up soon. We'll keep you posted!

Rise in online again. Thanks.

Hey folks! Rise 360 is back up and running normally, and we're monitoring carefully. 

I'm getting these messages today. Is Rise down?

Your session has timed out. Click refresh
Your computer is offline attempting to connect

Hi there, Linda. I'm sorry for the trouble. We're having a look right now, and you can follow our status here!

Samesies.  Thanks Crystal: the status page is helpful.

Thank you!!

Thanks Crystal for sharing the status link.  

Hi, everyone! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.

Please let us know if you run into any more trouble in Rise 360!

Hi Alyssa, still not working...

Hi eContent; we're aware of this issue again, and we're working to stop the impact. I'm so sorry that it's been bumpy the last couple of days! You can see our status updates here.

Hi eContent! Rise 360 is back up and running, and we're monitoring its performance carefully.

Today it is working perfectly. thanks!

Same thing happening now. 

Hi there, Steven. Rise 360 is loading for me, currently. Can you let us know here if you're still having trouble getting in?

Not now. It was down or extremely slow for about 3 hours.

Get Outlook for iOS

Disclaimer: This message (including attachments, if any) is confidential and may be privileged. If you have received this message by mistake, please notify the sender by return e-mail and delete this message (including attachments, if any). Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. E-mail may contain viruses. Before opening attachments, please check them for viruses and defects. While our company has safeguards in place to minimize the risks, we will not be responsible for any viruses or defects in emails or their attachments emanating from either within or outside our company. We reserve the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be retained by the company.

Thanks for the heads up, Steven. If you run into this again, please give us a shout! You can also verify our status anytime at https://www.articulatestatus.com/.

Hi, Alyssa

It looks like Rise is down again and I followed the link to subscribe to the status updates, but the email does not contain the button needed to confirm the subscription.  

Steve

I'm really sorry Rise 360 is having some downtime right now. While we're working on a fix, you can stay up to date on our status here: https://www.articulatestatus.com/

Hi Alyssa,

Is there an estimate of when Rise will be back up and running?

Thanks,

Caren

Good news! We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.