Issues uploading scorm file in Successfactors

Jul 11, 2022

Can anyone help here? Our client keeps getting an error report, uploading some of our Articulate files. Anything to do with specific settings? THis is the error report:

Error message = com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for AP32WccEH9DVCtL_articulate_r.Could not write to "sftp://sftp12-content.sapsf.eu/courses/AP32WccEH9DVCtL_articulate_r/scormcontent/assets/05KowaU_wcBE8EM0_tF7eXdpRH7vsoF29-10' Conversation | Structure your messages for clarity.pdf". Please check your settings.<br>Ticket No = 3393082<br>ErrorFingerprint [exceptionRootCauseTag=10672ce4903e01b4fa4262a2cccce34a822bf638, exceptionStackTraceTag=cbe6a6dcbd840df0aa805043b76edeb00d9f3d78]<br>Timestamp = 2022-07-09T07:29:44.211+0000<br>Stack trace = com.plateausystems.elms.util.helper.ElmsUncheckedException: com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for AP32WccEH9DVCtL_articulate_r.Could not write to "sftp://sftp12-content.sapsf.eu/courses/AP32WccEH9DVCtL_articulate_r/scormcontent/assets/05KowaU_wcBE8EM0_tF7eXdpRH7vsoF29-10' Conversation | Structure your messages for clarity.pdf". Please check your settings. at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.importContent(ContentImportServiceImpl.java:343) at sun.reflect.GeneratedMethodAccessor25879.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:123) at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:388) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.vault.impl.EntityWithCredentialInterceptor.invoke(EntityWithCredentialInterceptor.java:65) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:42) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:71) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:137) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215) at com.sun.proxy.$Proxy40589.importContent(Unknown Source) at com.plateausystems.elms.client.struts.tools.ContentImportBackgroundAction.run(ContentImportBackgroundAction.java:180) at com.plateausystems.elms.client.struts.StatefulBaseActionDelegate.invoke(StatefulBaseActionDelegate.java:521) at com.plateausystems.elms.client.struts.TMSDelegatingTilesRequestProcessor.processActionPerform(TMSDelegatingTilesRequestProcessor.java:134) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:275) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1502) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:527) at javax.servlet.http.HttpServlet.service(HttpServlet.java:681) at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java:830) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.struts.action.ActionServlet.service(ActionServlet.java) at com.plateau.foundation.struts1.action.PlateauActionServlet.service(PlateauActionServlet.java) at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java:83) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at com.plateau.common.springweb.api.ServletToBeanProxy.service(ServletToBeanProxy.java) at com.plateau.foundation.servlet.TenantAwareDelegatingServlet.service(TenantAwareDelegatingServlet.java:95) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.internalDoFilter(APIThrottlingFilter.java:119) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:116) at com.plateausystems.elms.framework.throttling.APIThrottlingFilter.doFilter(APIThrottlingFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.internalDoFilter(CollectUsageStatisticsFilter.java:107) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:116) at com.plateausystems.elms.framework.usagestatistics.client.CollectUsageStatisticsFilter.doFilter(CollectUsageStatisticsFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.MondrianInitFilter.doFilter(MondrianInitFilter.java:60) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.EnsureSearchContextFilter.internalDoFilter(EnsureSearchContextFilter.java:130) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:116) at com.plateausystems.elms.client.servlet.EnsureSearchContextFilter.doFilter(EnsureSearchContextFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.websecurity.impl.servlet.StrutsParamFilter.doFilter(StrutsParamFilter.java:59) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.framework.csrfguard.LmsCsrfGuardFilter.doFilter(LmsCsrfGuardFilter.java:104) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:120) at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java) at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.CheckAdminLogonFilter.doFilter(CheckAdminLogonFilter.java:149) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:327) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:204) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) at com.plateau.common.security.impl.authentication.CustomFilterChainProxy.doFilter(CustomFilterChainProxy.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.oauth2.provider.OAuth2ProtectedResourceFilter.doFilter(OAuth2ProtectedResourceFilter.java:46) at com.plateausystems.elms.framework.oauth2.provider.impl.PlateauOAuth2ProtectedResourceFilter.doFilter(PlateauOAuth2ProtectedResourceFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.oauth2.consumer.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:79) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at org.springframework.security.oauth2.provider.OAuth2AuthorizationFilter.doFilter(OAuth2AuthorizationFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.oauth2.provider.OAuth2ExceptionHandlerFilter.doFilter(OAuth2ExceptionHandlerFilter.java:36) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java) at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java) at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.doFilter(UsernamePasswordAuthenticationFilter.java) at com.plateau.common.security.impl.authentication.PlateauAuthenticationProcessingFilter.doFilter(PlateauAuthenticationProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at com.plateausystems.elms.framework.sso.impl.saml.LearningSAMLLogoutProcessingFilter.doFilterHttp(LearningSAMLLogoutProcessingFilter.java:53) at org.springframework.security.saml.SAMLLogoutProcessingFilter.doFilter(SAMLLogoutProcessingFilter.java:94) at com.plateausystems.elms.framework.sso.impl.saml.LearningSAMLLogoutProcessingFilter.doFilter(LearningSAMLLogoutProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at org.springframework.security.saml.SAMLProcessingFilter.doFilter(SAMLProcessingFilter.java) at com.plateausystems.elms.framework.sso.impl.saml.MultiAppDispatchSAMLProcessingFilter.doFilter(MultiAppDispatchSAMLProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.saml.SAMLEntryPoint.doFilterHttp(SAMLEntryPoint.java:101) at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.saml.metadata.MetadataDisplayFilter.doFilterHttp(MetadataDisplayFilter.java:90) at org.springframework.security.saml.SecurityFilter.doFilter(SecurityFilter.java:53) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103) at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103) at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at com.plateausystems.elms.framework.sso.impl.oauthtoken.LearnerOAuthTokenAuthenticationProcessingFilter.doFilter(LearnerOAuthTokenAuthenticationProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) at com.plateausystems.elms.framework.sso.impl.oauthtoken.LearnerOAuthTokenAuthenticationProcessingFilter.doFilter(LearnerOAuthTokenAuthenticationProcessingFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:120) at com.plateau.common.websecurity.impl.servlet.XSSScanFilter.doFilter(XSSScanFilter.java) at com.plateausystems.elms.client.servlet.XssFilter.doFilter(XssFilter.java) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:211) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:183) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.plateausystems.elms.client.servlet.SecurityFilterToBeanProxy.doFilter(SecurityFilterToBeanProxy.java:83) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.successfactors.perflog.ui.PerfLogBaseFilter.doFilter(PerfLogBaseFilter.java:191) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.CheckOtherLogonFilter.doFilter(CheckOtherLogonFilter.java:127) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.ContentServletCheckLogonFilter.doFilter(ContentServletCheckLogonFilter.java:94) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.webtoolkit.servlet.EncodingFilter.doFilter(EncodingFilter.java:296) at com.plateau.common.webtoolkit.servlet.GZIPEncodingFilter.doFilter(GZIPEncodingFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.CachingFilter.doFilter(CachingFilter.java:42) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.successfactors.lms.commondomain.CommonDomainRedirectFilter.internalDoFilter(CommonDomainRedirectFilter.java:91) at com.plateau.common.webtoolkit.api.servlet.PlateauAbstractFilter.doFilter(PlateauAbstractFilter.java:116) at com.successfactors.lms.commondomain.CommonDomainRedirectFilter.doFilter(CommonDomainRedirectFilter.java) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.foundation.servlet.JdbcResourceMonitorServletFilter.doFilter(JdbcResourceMonitorServletFilter.java:114) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.util.helper.test.automation.PlateauTestFilter.doFilter(PlateauTestFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:412) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.webtoolkit.servlet.RequestLogger.doFilter(RequestLogger.java:206) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.webtoolkit.servlet.RequestInfo.doFilter(RequestInfo.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateausystems.elms.client.servlet.AlternativeSessionFilter.doFilter(AlternativeSessionFilter.java:78) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.common.websecurity.impl.servlet.RestrictedMethodsFilter.doFilter(RestrictedMethodsFilter.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at com.plateau.foundation.servlet.TenantAwareDelegatingFilter.doFilter(TenantAwareDelegatingFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.plateau.foundation.servlet.PlateauFoundationSetupHandler.doFilter(PlateauFoundationSetupHandler.java:481) at com.plateausystems.elms.framework.bootstrap.TMSPlateauFoundationSetupHandler.doFilter(TMSPlateauFoundationSetupHandler.java) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543) at org.apache.catalina.session.FoundationSessionManagerValve.invoke(FoundationSessionManagerValve.java:47) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:769) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698) at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206) at org.apache.catalina.valves.SetCharacterEncodingValve.invoke(SetCharacterEncodingValve.java:36) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:367) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:639) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:882) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1647) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:838) at org.apache.tomcat.util.threads.TaskThread.run(TaskThread.java) Caused by: com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for AP32WccEH9DVCtL_articulate_r.Could not write to "sftp://sftp12-content.sapsf.eu/courses/AP32WccEH9DVCtL_articulate_r/scormcontent/assets/05KowaU_wcBE8EM0_tF7eXdpRH7vsoF29-10' Conversation | Structure your messages for clarity.pdf". Please check your settings. at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.throwNewContentDeploymentException(SFTPContentDeployerImpl.java:842) at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.deployZip(SFTPContentDeployerImpl.java:560) at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.deployScormContent(ContentImportServiceImpl.java:679) at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.importContent(ContentImportServiceImpl.java:265) ... 242 more Caused by: org.apache.commons.vfs2.FileSystemException: Could not write to "sftp://sftp12-content.sapsf.eu/courses/AP32WccEH9DVCtL_articulate_r/scormcontent/assets/05KowaU_wcBE8EM0_tF7eXdpRH7vsoF29-10' Conversation | Structure your messages for clarity.pdf". at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1439) at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:461) at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:441) at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.deployZip(SFTPContentDeployerImpl.java:553) ... 244 more Caused by: 2: No such file at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2873) at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:768) at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:709) at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:703) at org.apache.commons.vfs2.provider.sftp.SftpFileObject.doGetOutputStream(SftpFileObject.java:541) at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1431) ... 247 more

 

1 Reply
Karl Muller

Hi Sarah,

My comments are not specific to SuccessFactors, but are based on common reasons why Rise SCORM packages generally fail to upload to a LMS:

  • SCORM ZIP file exceeds the maximum file size permitted by the LMS
  • File names are too long for videos and other attachment files such as PDF's.
  • File names for videos and other attachment files such as PDF's contain spaces and/or special characters.