RIse course will not load to LMS Success Factors

Jul 02, 2020

Hello, 

I have a Rise course that just will not load to our LMS. All other courses are working fine. Here's the very lengthy error message:

Errors:
 
java.lang.Exception: com.plateausystems.elms.util.helper.ElmsUncheckedException: com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for sWIMjv-SN85w4R3_articulate_r.Could not write to "sftp://sftp8.sapsf.com/production/ABO/sWIMjv-SN85w4R3_articulate_r/scormcontent/assets/TCnCYBFpRcIMB3a6_transcoded-JyI7xBeN87ywfTIm-Changing the Easy Pay Due Day Can Change the Number of Billing Opportunities-00001.png". Please check your settings.

        at com.plateausystems.elms.framework.jobscheduling.impl.ContentDeploymentLocationBackgroundJob.execute(ContentDeploymentLocationBackgroundJob.java:98)

        at com.plateau.common.jobscheduling.impl.simple.SimpleJobRunnable.run(SimpleJobRunnable.java:109)

        at com.plateau.foundation.jobscheduling.TenantAwareJobRunnable.run(TenantAwareJobRunnable.java)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

        at java.lang.Thread.run(Thread.java:836)

Caused by: com.plateausystems.elms.util.helper.ElmsUncheckedException: com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for sWIMjv-SN85w4R3_articulate_r.Could not write to "sftp://sftp8.sapsf.com/production/ABO/sWIMjv-SN85w4R3_articulate_r/scormcontent/assets/TCnCYBFpRcIMB3a6_transcoded-JyI7xBeN87ywfTIm-Changing the Easy Pay Due Day Can Change the Number of Billing Opportunities-00001.png". Please check your settings.

        at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.importContent(ContentImportServiceImpl.java:327)

        at sun.reflect.GeneratedMethodAccessor2980.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

        at java.lang.reflect.Method.invoke(Method.java:498)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)

        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:353)

        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:99)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

        at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

        at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:66)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

        at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

        at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:74)

        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)

        at com.sun.proxy.$Proxy1798.importContent(Unknown Source)

        at com.plateausystems.elms.framework.jobscheduling.impl.ContentDeploymentLocationBackgroundJob.execute(ContentDeploymentLocationBackgroundJob.java:93)

        ... 5 more

Caused by: com.plateausystems.elms.framework.content.api.ContentDeploymentException: Unable to deploy the zip file for sWIMjv-SN85w4R3_articulate_r.Could not write to "sftp://sftp8.sapsf.com/production/ABO/sWIMjv-SN85w4R3_articulate_r/scormcontent/assets/TCnCYBFpRcIMB3a6_transcoded-JyI7xBeN87ywfTIm-Changing the Easy Pay Due Day Can Change the Number of Billing Opportunities-00001.png". Please check your settings.

        at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.throwNewContentDeploymentException(SFTPContentDeployerImpl.java:829)

        at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.deployZip(SFTPContentDeployerImpl.java:553)

        at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.deployScormContent(ContentImportServiceImpl.java:682)

        at com.plateausystems.elms.bo.contentimport.impl.ContentImportServiceImpl.importContent(ContentImportServiceImpl.java:250)

        ... 25 more

Caused by: org.apache.commons.vfs2.FileSystemException: Could not write to "sftp://sftp8.sapsf.com/production/ABO/sWIMjv-SN85w4R3_articulate_r/scormcontent/assets/TCnCYBFpRcIMB3a6_transcoded-JyI7xBeN87ywfTIm-Changing the Easy Pay Due Day Can Change the Number of Billing Opportunities-00001.png".

        at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1439)

        at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:461)

        at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:441)

        at com.plateausystems.elms.framework.content.impl.SFTPContentDeployerImpl.deployZip(SFTPContentDeployerImpl.java:546)

        ... 27 more

Caused by: 2: File not found

        at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2873)

        at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:768)

        at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:709)

        at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:703)

        at org.apache.commons.vfs2.provider.sftp.SftpFileObject.doGetOutputStream(SftpFileObject.java:541)

        at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1431)

        ... 30 more

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