The labeled graphic is doing a great job for the first lesson. After the first lesson, it is missing the graphic, and only inserting the text from the label. Any idea how to fix this?
Based on the PDF file you shared, you appear to be exporting a large Rise 360 course. The number of blocks present in the course, the size of the media files, or other factors may have prevented the labeled graphic from displaying correctly in the exported PDF file.
We'll need to test your course to see if we can replicate the behavior on our end so I opened a support case on your behalf. Our support engineers will be in touch shortly to help troubleshoot the behavior, so please keep an eye out for an email from them!
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Hi Sean,
Sorry to hear that you ran into this snag.
Based on the PDF file you shared, you appear to be exporting a large Rise 360 course. The number of blocks present in the course, the size of the media files, or other factors may have prevented the labeled graphic from displaying correctly in the exported PDF file.
We'll need to test your course to see if we can replicate the behavior on our end so I opened a support case on your behalf. Our support engineers will be in touch shortly to help troubleshoot the behavior, so please keep an eye out for an email from them!