I've created a course in Rise and the title is 41 characters (5 words) but the last word keeps getting cut off. I've seen other courses in the Dashboards with longer titles and my understanding is that the limit is 100 characters.
I see that you’ve reached out to our Support Engineers and are working with my teammate, Anna. You’re in great hands! We’ll continue the conversation in your support case.
Happy to look into this for you! As a troubleshooting step, please try copying your course title and pasting it to Notepad to remove any possible formatting on the text that could affect how it is rendered.
If the issue persists, I'd like to ask for the following details to investigate the behavior:
What theme are you using for your Rise 360 course?
What is the course title?
Which font did you use for your course?
Which browser did you view the course on? Does the issue happen if you view your course on other browsers?
I'll try to replicate the problem using the provided details to identify what's causing the text to get cut off and how to fix it.
5 Replies
What theme are you using? I've found the Apex theme doesn't allow for very long titles...
Hi, Daniel!
It seems to be on all of the themes. At the time I was using the standard Rise theme.
Hi Noelle,
Thanks for reaching out!
I see that you’ve reached out to our Support Engineers and are working with my teammate, Anna. You’re in great hands! We’ll continue the conversation in your support case.
Hi, I'm also having the same issue with all of the themes. The course title cut off. Please assist. Thank you!
Hi Silvia,
Happy to look into this for you! As a troubleshooting step, please try copying your course title and pasting it to Notepad to remove any possible formatting on the text that could affect how it is rendered.
If the issue persists, I'd like to ask for the following details to investigate the behavior:
I'll try to replicate the problem using the provided details to identify what's causing the text to get cut off and how to fix it.